• The administrative aspects of attending college can be complex and confusing. The One Stop office is the first stop for students and their families seeking answers to questions about billing and payment, financial aid, and student records. Our counselors work one-on-one with students to resolve issues, answer questions, and offer guidance.

    Important
    Due to our office relocation, the One Stop team will not offer in-person assistance to students on July 30 & 31 and on August 4 & 5. On those days, we’ll provide assistance by email – [email protected] – and by phone – 212.229.5150.

    Our office will be closed on Monday, August 3, 2026. On August 3, please contact our partner offices for assistance. You may reach out to Financial Aid at [email protected], the Registrar’s Office at regandrecords@newschool, and Student Accounts at [email protected]. To schedule time with a staff member, visit The New Queue.

    As of Thursday, August 6, we will provide in-person service from our new location at 2 West 13th Street, Room 506. 

  • Ways to Contact Us

    • Contact Us - In Person

      In Person

      80 Fifth Avenue, 8th floor
      Monday, Wednesday, Thursday, and Friday, 9:00 a.m.–5:00 p.m.
      Tuesday, 11:00 a.m.–5:00 p.m.

    • Contact Us - By Phone

      By Phone

      212.229.5150
      Monday, Wednesday, Thursday, and Friday, 10:00 a.m.–4:00 p.m.
      Tuesday, 11:00 a.m.–4:00 p.m.

    • Contact Us - By Email

      By Email

      Email us

      AI Assistance Notice: Enrolled students who email to [email protected] will interact with an AI assistant operated by a third-party provider on the university's behalf. Learn more.

    • Contact Us - Digital Assistant

      Digital Assistant

      Located in the pop-up on this site, the digital assistant can answer your questions 24–7 in more than 240 languages.

  • Find the Information You Need

    Get the answers to questions and links to necessary forms and information on the Web by using the resources listed below. If you still have questions or need more information, please stop by the office or schedule an appointment with a counselor.

    Accessibility

    Accessibility

    Accessibilty

    Accessibility

    The New School provides many resources to ensure accessibility to physical, programmatic, and academic areas of the university for all students. The UserWay Accessibility Widget in the lower left corner of this page provides accessibility profiles including visual impairment, cognitive and learning, dyslexia, color blindness, and more.  Please review additional accessibility resources available to all New School students below.

  • Contact Us

    One Stop
    80 Fifth Avenue, 8th floor
    New York, NY 10011
    [email protected]
    212.229.5150

    Office Hours
    Mon., Wed., Thurs., & Fri., 9:00 a.m.–5:00 p.m.
    Tues., 11:00 a.m.–5:00 p.m.

  • Related Links

  • Take The Next Step

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Undergraduates

To apply to any of our undergraduate programs (except the Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs) complete and submit the Common App online.

Undergraduate Adult Learners

To apply to any of our Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs, complete and submit the New School Online Application.

Graduates

To apply to any of our Master's, Doctoral, Professional Studies Diploma, and Graduate Certificate programs, complete and submit the New School Online Application.