• If your financial aid and personal payments exceed your term charges, you are eligible for a refund of the credit balance. A credit balance happens when funds credited to a student's account exceed the total amount of tuition and fees. Credit balances are refunded directly to a student no later than 14 days after the end of add/drop or the day the funds are disbursed to a student's account, whichever occurs first. Some credits may require additional review, which may result in a refund taking some additional time to process.

    • Regulations require that a student's unpaid charges on their account be paid in full before a refund can be issued.
    • Federal Regulations require the university to verify that a student began attending classes in order to be eligible for a refund

    Refunds are processed and generated on the basis of the initial method of payment.

    • If you paid by check/ACH and are eligible for a refund, you will receive the refund by check or direct deposit.
    • If you paid by credit card and are eligible for a refund, you will receive a credit to the credit card used to make the initial payment. Note that the convenience fee assessed is non-refundable.
    • If you paid by wire transfer and are eligible for a refund, the funds will be sent through PayMyTuition, our wire payment and wire refund service.
    • If you paid with a Parent Plus Loan and are eligible for a refund, it will be sent in the form of a check to the borrower, unless the credit is designated to the student.
    • All other refunds are processed as direct deposit or checks and are mailed to students at the official address on file with the Registrar's Office. It is imperative that you keep your address and electronic refund account information current in the system.
  • Contact Us

    Office of Student Accounts
    72 Fifth Avenue, 2nd floor
    New York, NY 10011
    [email protected]
    212.229.8930

    Virtual Office Hours
    Monday–Thursday, 10:00 a.m.–5:30 p.m.
    Friday, 10:00 a.m.–4:30 p.m.

    In-Person Office Hours
    Closed October 7–11, 2024
    Tuesday, Wednesday, and Thursday, 10:00 a.m.–5:00 p.m.

    To schedule time with a staff member, visit QLess or text "The New School NY" to 646.328.6322.

    Payment Mailing Address
    The New School—Mail Services
    Attn: Student Accounts
    55 West 13th Street, lower level
    New York, NY 10011

    For more information, visit our Accepted Forms of Payment page.

  • Related Links

  • Take The Next Step

Submit your application

Undergraduates

To apply to any of our undergraduate programs (except the Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs) complete and submit the Common App online.

Undergraduate Adult Learners

To apply to any of our Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs, complete and submit the New School Online Application.

Graduates

To apply to any of our Master's, Doctoral, Professional Studies Diploma, and Graduate Certificate programs, complete and submit the New School Online Application.

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