Recent Updates: The New School has released its academic plan for 2020-21 and a phased reopening plan for its New York campus. Please check the Parsons Paris website for information about our Paris campus. Learn more.

  • Human-Centered Healthcare

  • Take the Next Step

  • Contact Us

    Open Campus
    66 West 12th Street
    New York, NY 10011
    Tel: 212.229.5620

  • In the healthcare industry, user-centered design can improve and save lives. This online program helps you devise solutions according to patients’ needs and desired outcomes. The certificate is ideal for healthcare practitioners who want systems-focused, design-based tools for improving service delivery and for creatives focused on user-based research, design, and innovation.

    • Format Online
    • Price $1,731 total
    • Total Courses 3
    • Course Length 5 weeks
  • Courses 

    Design Thinking for Human-Centered Healthcare

    Taking a project-based approach to learning, this course introduces methods for applying design thinking to healthcare challenges. You develop strategies for creating a more human-centered experience for patients, staff, clinicians, and caregivers.

    Designing Care Experiences and Interactions

    Use case studies and self-initiated projects to learn how design actions — the configuration of spaces, enhancement of tools, and deployment of new communications strategies — can produce value for both patients and providers. This course emphasizes evidence-based practice.

    Designing Care Services and Systems

    Explore how systems of care are being transformed through design. Subjects of inquiry include digital solutions for healthcare delivery, product service systems that reduce environmental footprint, and other success stories.

  • “Healthcare and design are two fields that have a direct impact on human lives. Brought together, they have the potential to foster wellness and improve our experience from birth to death.”

    — Patty Beirne, coordinator, Human-Centered Healthcare Certificate program

  • Program Highlights

    Who Should Enroll

    • Healthcare administrators interested in developing concrete proposals for systems-level initiatives
    • Designers who would like to develop a systems and service design portfolio 
    • Creative professionals seeking experience in healthcare contexts

    What You’ll Gain

    • Tools for identifying opportunities to shape or reshape the healthcare experience
    • The ability to apply service design tools such as service blueprints, journey maps, and personas
    • A framework for building empathy in your organization or practice

    How You’ll Learn

    • Engaging video lectures and interviews with industry experts
    • Direct interaction with faculty practitioners at the top of their fields
    • Online collaboration in small classes, supported by video conferencing
    • Project-based learning focused on developing real-world skills and portfolio assets
    • Flexibility to review course content and complete assignments at any time
  • Why Open Campus?

    Welcome to a community of groundbreaking thinkers. At Open Campus, you have the freedom to reimagine your career path in the cross-disciplinary environment that you can find only at Parsons School of Design — the top-ranked accredited art and design school in the United States.* Our dynamic network of faculty scholars and working professionals are united by the same vision and values, and a drive to innovate. Discover new possibilities in professional education at Open Campus, making connections across industries and advancing your knowledge in unexpected ways. 

    *Quacquarelli Symonds World University Rankings (2020).

  • Take The Next Step

Submit your application


To apply to any of our undergraduate programs (except the Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs) complete and submit the Common App online.

Undergraduate Adult Learners

To apply to any of our Bachelor's Program for Adults and Transfer Students and Parsons Associate of Applied Science programs, complete and submit the New School Online Application.


To apply to any of our Master's, Doctoral, Professional Studies Diploma, and Graduate Certificate programs, complete and submit the New School Online Application.