MS Human Resources Management ’03
Chief People Officer, Community Preservation Corporation (CPC)
Monique Jefferson is an expert in human capital management with an instinct for determining the impact of organizational change, particularly on marginalized groups. She is a results-oriented proven human resources executive with more than 20 years of global experience in the financial services, legal, insurance, media, nonprofit, and professional services industries. She provides strategic input and guidance to leadership teams to drive growth, ensuring alignment of organizational objectives with human capital considerations while maintaining a focus on diversity, equity and inclusion. Monique has led regional and global teams to deliver value-added human capital solutions to C-suite executives. Her primary areas of expertise include talent and performance management; compensation; leadership development; diversity, equity, inclusion, and belonging; talent acquisition; executive coaching; cultural change; employee engagement; training; and employee and labor relations.
Monique currently serves as chief people officer of Community Preservation Corporation (CPC), a Community Development Financial Institution (CDFI) in the multifamily affordable housing sector, where she develops the human resources strategic plan and builds a culture that will enable CPC to attract, engage, develop, and retain a high-performing, diverse workforce. Monique previously served as the chief human resources officer of New York Public Radio, the second-largest public media company in the United States, where she led a culture transformation and implemented the first Race Equity Action plan for the organization. She also served as the head of HR for Business Services across the Americas region and head of the global HR Business Partner function for Hogan Lovells, an AmLaw 25 international law firm. Additionally, Monique was vice president of Human Resources and senior HR business partner at New York Life Insurance Company. In that capacity, she led a team that provided HR client support for all corporate functions and served as the strategic HR advisor to five executive management committee members, including the enterprise CFO, general counsel, chief risk officer, chief compliance officer, and chief actuary.
Before joining New York Life Insurance in 2009, Monique spent more than seven years with Merrill Lynch in the Global Markets & Investment Banking division. In 2008, she was promoted to director of Human Resources as the senior HR relationship manager for Investment Banking, covering the domestic offices, Latin America, Canada, and the Financial Institutions Group globally.
Earlier Monique worked at Bristol Myers Squibb as a sales staffing specialist and manager of Leadership Development. In 1998, she worked at PricewaterhouseCoopers as a resource manager, handling the internal mobility and career development of associates and interns in the assurance practice. She began her career as a financial auditor in the New York office of Ernst & Young LLP.
Monique is a certified Senior Professional in Human Resources (SPHR & SHRM-SCP) and was an instructor at the New York Institute of Technology, where she taught the SHRM learning system course for the PHR/SPHR exam. She is also an executive coach and is certified in The Leadership Circle Profile.
Monique graduated from Bentley University with a Bachelor of Science in Accounting and holds a Master of Science in Human Resources Management from The New School. She has been recognized with numerous awards and accolades, including Harlem YMCA Black Achievers in Industry, the Network Journal’s 40 under 40 and 25 Influential Black Women in Business Awards, the Get5 HR Hero Award for outstanding volunteerism, EMpower Ethnic Minority's Top 100 Executives, and Crain’s New York HR Notables. She is an active member of the Society for Human Resource Management (SHRM) and the Brooklyn chapter of The Links, Incorporated; board member and past president of the CALIBR Global Leadership Network; and past board member of the National Association of African Americans in Human Resources (NAAAHR) Greater NY Chapter, in addition to serving on The New School's Alumni Advisory Council. She has also served on the board of trustees for the Lefferts Gardens Charter School, where she was board chair from 2011 to 2013.